This section of our web site explains how Adult Care Services work in partnership with Gateshead residents and their families who are elderly and frail, people who are vulnerable, have physical disabilities or sensory impairment, have mental health needs or learning disabilities.
Every day people contact us for a wide variety of reasons often in need of help and advice to manage better at home. Working closely with health and other agencies, we support people in a number of ways:-
- Giving information and advice about equipment and services that can make their lives easier.
- Assessing needs, starting with the individuals aspiriations and potential.
- The development of support plans in partnership with the individual in order to enable the individual to plan for their future.
- Offering ongoing social work professional support where appropriate.
- Regurlarly monitor and review individual care packages to ensure indivivual needs continue to be met appropriately.
- Listening to service users and carers and tailoring care to their individual needs
Gateshead Council is a Four-star authority, Services for Adults in Gateshead is rated amongst the best in the country and we are proud of our achievements in working with disabled and older residents in Gateshead. We are striving to improve our services to Gateshead residents, month by month, year after year. Following the publication of the Health and Social Care White Paper “Our Health, Our Care, Our Say”, Adult Care Services are undergoing significant and sustainable change to deliver improved health and wellbeing through better prevention and management of long term conditions. We are moving towards a positive and exciting future to strengthen our partnerships and place service users and carers at the centre of service planning and development.
Services for Adults in Gateshead provide targeted specialist social care assessment and support services to adults living in Gateshead, To do this we rely upon a large staff team including Social Workers, Assessing Officers, Social Work Assistants, Promoting Independence Centre Managers and their staff group as well as Domiciliary Care Service Managers and their team, Team Managers, Service managers and administration staff.
